Legal Notices : Relais de la Grange

Relais de la Grange
Rue d'Anjou. (BP n° 5)
44390 Nort-sur-Erdre
Téléphone : 02 51 12 60 57
Fax : 02 51 12 01 76

Le Relais de la Grange draws the attention of those who consult or use its site to the following points:
Protection of personal data and cookies:
Personal data relating to users of this website is collected, processed and stored by Le Relais de la Grange Hotel in accordance with the laws and regulations on personal data, and in particular with the French Data Protection Act of January 6, 1978, in its currently applicable version and Regulation (EU) 2016/679 of April 27, 2016 (General Data Protection Regulation - “GDPR”).

Users of this website benefit at all times from an individual right of access to their personal data, rectification, deletion of their data, limitation of processing, data portability, to the processing of personal data concerning them, and the right to define directives concerning the fate of their personal data in the event of their death. These rights may be exercised at any time and by any means by contacting the Relais de la Grange hotel by post or e-mail.
Data Protection Act
In accordance with the French Data Protection Act (Loi Informatique et Libertés), you have the right to access, modify, rectify and delete any personal data concerning you (article 394 of the French Data Protection Act of January 6, 1978, amended in August 2004).

Site access:
It is reminded that fraudulently accessing or remaining in a computer system, hindering or distorting the operation of such a system, fraudulently introducing or modifying data in a computer system constitute offences punishable by criminal penalties.
Intellectual property:
Le Relais de Grange is the owner, or holder of the rights, to all the elements that make up this site, in particular the data, drawings, graphics, photos and soundtracks. Any reproduction, representation, distribution or redistribution, in whole or in part, of the content of this site by any process whatsoever without the express prior authorization of the Relais de la Granfe is prohibited, and would constitute an infringement punishable by the Code of Intellectual Property.

Site content:
Le Relais de la Grange reserves the right to correct the content of this site at any time and without prior notice. Furthermore, Le Relais de la Grange declines all responsibility in the event of delays, errors or omissions in the content of these pages, as well as in the event of interruption or unavailability of the service.
Automatic processing of personal data:
Le Relais de la Grange does not collect any nominative or personal information about visitors to its site other than that which is openly and voluntarily provided to it, in particular via the e-mail addresses of its correspondent

Hypertext links :
The Le Relais de la Grange website may contain hyperlinks to other websites not published by Le Relais de la Grange. Consequently, Le Relais de la Grange cannot be held responsible for the content of sites accessed in this way.

Cookies :
Users are informed that when they visit the site, a cookie may be automatically installed and stored temporarily in their memory or on their hard disk. A cookie is an element that does not allow the user to be identified, but is used to record information relating to the user's browsing on the website. Site users acknowledge that they have been informed of this practice and authorize Le Relais de la Grange to use it. They may deactivate this cookie using the settings in their browser software.

Applicable law / Dispute / Mediation:
The relationship between Hotel Le Relais de la Grange and the users of this website is governed by internal French law.
In the event of a dispute between the professional and the customer, they will endeavour to find an amicable solution.
Failing a satisfactory response, or in the absence of a response within 60 days, the customer may refer the matter free of charge to the Tourism and Travel Ombudsman, whose contact details and procedures are available by contacting them, or on their website:
https://www.mtv.travel

Recourse to this mediation mechanism is free of charge for the consumer and does not deprive him of the possibility of bringing his claim before the competent courts at a later date.
General terms and conditions of sale:
In accordance with article L221-28 paragraph 12 of the French Consumer Code, customers are reminded that they do not have the right of withdrawal provided for in article L. 121-21 of the French Consumer Code. The Conditions of Sale for the fare booked specify the terms and conditions for cancelling and/or modifying the booking.
Opposition list for telephone canvassing

The consumer is hereby informed that he/she may register on the opposition list against telephone canvassing (Bloctel).